PRIVACY POLICY
Last Updated: January 2025
Overview
Churrie Works Inc. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website, request demos, contact us, or use our products and services.
Key Information
Administrator of Personal Data
The Administrator of your personal data is Churrie Works Inc. We process your personal data in order to pursue our legitimate interests described in this Privacy Policy.
Your Rights
You have the right to access your data as well as the right to rectify, delete or limit its processing, the right to object to processing, the right to transfer data, and the right to lodge a complaint to the appropriate data protection authority (such as the President of the Personal Data Protection Office - UODO, or your local supervisory authority).
Detailed information on the processing of personal data can be found in this Privacy Policy.
What is Personal Data?
Personal data is any information relating to an identified or identifiable natural person. Depending on the context, personal data includes but is not limited to:
- Name and surname
- Email address
- Telephone number
- Company name
- Job title
- IP address
- Any other information you voluntarily provide to us
Where Do We Get Your Data From?
We receive your personal data directly from you when you:
- Fill out a contact form or demo request form on our website
- Contact us via email
- Download or trial our software products from the Atlassian Marketplace
- Register for webinars or events
- Subscribe to our newsletters or marketing communications
- Interact with our customer support
Which Data Do We Process?
We follow the principle of data minimization, meaning we only process data that is necessary for us to fulfill the purpose of processing. This typically includes:
- Contact Information: Name, email address, phone number
- Company Information: Company name, job title, department
- Product Usage Data: Information about your use of our products (for products downloaded from Atlassian Marketplace, we may receive: company name, country information, and phone number)
- Communication Data: Messages, inquiries, and feedback you send to us
- Technical Data: IP address, browser type, device information (collected automatically when you visit our website)
Note: We do not collect personal data from minors. If you are a minor, please do not send us your personal data. If you are a minor but wish to use our Services, please ask your parent or guardian to do so on your behalf.
What is the Purpose and Legal Basis for Processing Your Personal Data?
To the extent permitted by applicable law, we use your data for the following purposes:
1. Contract Performance
- To conclude and perform contracts for the provision of services through our website
- To grant licenses for the use of our products, including trial licenses
- To carry out purchase transactions
- To provide technical support regarding the use of our products and services
Legal Basis: Necessity of processing to perform the contract (Article 6(1)(b) of the GDPR)
2. Legitimate Interests
- To establish contact, respond to questions and messages sent by you
- To send information about updates in purchased or trialed products and services
- To conduct statistical analyses and improve our services
- To obtain feedback on the products and services we offer
- To enable organization of webinars and other events
- For direct marketing purposes, including sending commercial and marketing information
- To establish, exercise, or defend legal claims
Legal Basis: Legitimate interest of the Controller (Article 6(1)(f) of the GDPR)
3. Legal Obligations
- To perform legal obligations, such as storing and issuing accounting documents
- To handle complaints, respond to requests and complaints
- To detect and prevent malpractice
Legal Basis: Legal obligation (Article 6(1)(c) of the GDPR)
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data:
- Data is stored securely on our servers or with trusted service providers
- We use encryption and secure transmission protocols (SSL/TLS) for data in transit
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security measures
Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymize it.
Data Sharing and Transfers
We do not sell your personal data. We may share your data with:
- Service Providers: Trusted third-party service providers who assist us in operating our website, conducting business, or serving our users (e.g., hosting providers, email service providers)
- Atlassian: When you download our products from the Atlassian Marketplace, certain information may be shared with Atlassian as part of the marketplace transaction
- Legal Requirements: When required by law, court order, or governmental authority
All third parties with whom we share data are contractually obligated to protect your personal data and use it only for the purposes we specify.
Your Rights Regarding Personal Data
Under applicable data protection laws (including GDPR), you have the following rights:
- Right of Access: You have the right to obtain confirmation as to whether we process your personal data and to access that data
- Right to Rectification: You have the right to have inaccurate personal data corrected
- Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data in certain circumstances
- Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller
- Right to Object: You have the right to object to processing of your personal data based on legitimate interests
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe we have violated data protection laws
To exercise any of these rights, please contact us at sales@churrieworks.com.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal data, please contact us:
- Email: sales@churrieworks.com
- Customer Support: customerService@churrieworks.com
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
Last Updated: January 2025