Converse for Confluence and Jira
Why Converse?
For teams that already think in Confluence pages and Jira issues — Converse turns the conversations between those two worlds into first-class work.
The problem you actually have
Your team is making real decisions every day. About specs. About priorities. About which Jira tickets to open and close. About which "draft" Confluence page is actually the spec and which one is the abandoned first try.
But the conversations driving those decisions are scattered:
- In Slack and Teams, where they disappear into channel history a week later
- In Confluence comments, which nobody reads once the page is "done"
- In email threads, that only some of the team is CC'd on
- In one-on-one DMs, where the rest of the team never sees the rationale
Two weeks later somebody asks "why did we do X again?" — and nobody can find the conversation that produced the decision. The Jira ticket that came out of it has no link back to the why. The Confluence spec that documented it has no link to the discussion. The decision is real. The trail is gone.
What Converse does differently
Converse runs natively inside Confluence as a Forge app. Every conversation is anchored to the Confluence page it belongs to. Every conversation can link directly to the Jira issues it produces. That means:
Conversations live where the work lives
Open a Confluence spec, and the conversation about that spec is right there — on the same page, not buried in a channel three apps away. Anyone reading the page sees the thread. Anyone reading the thread sees the page. The page body is mirrored into the conversation automatically, so the spec and the discussion stay in sync without anyone copy-pasting.
Cross-product to Jira, natively
This is the part most Confluence forum tools can't touch.
- See your linked conversation thread inside any Jira issue's side panel — title, preview, reply count, all without leaving the issue.
- Create or link a Jira issue from any reply, in one click, without leaving the conversation.
- Add a "Start a Converse topic" option to your Jira Global Issue Create screen, so new issues spawn linked discussions from the moment they're filed.
A decision in Confluence becomes a Jira ticket. The Jira ticket becomes a status update in the conversation. The conversation Resolves when the ticket closes. The trail is intact — both directions, all the time.
Signals for the urgent stuff
Not every message is an interrupt. When something actually is — a directive, a request, a blocker — Signal it. Push a specific reply to the specific people who need to act, rather than spraying a Slack channel and hoping the right person scrolls back. Signals show up in the conversation as a tracked event, not just a notification you'll miss.
Lifecycle controls baked in
A conversation has a status — Open, Resolved, Archived — the same way a Jira issue does. When a decision is made, Resolve it. When a thread is no longer relevant, Archive it. The history never disappears; it just stops cluttering everyone's view. Mute notifications on threads you don't need to follow.
Status visible on the page byline
Conversation status and category appear as chips on the Confluence page byline itself. You can even filter out all but the category you need to see. No more scanning through conversations that aren't in the category you need to use. Anyone scanning the page knows what's happening before they scroll into the thread. No more "is this still open?" pings.
Searchable like the rest of Confluence
Each conversation is stored as a child Confluence page, so every reply, every quoted decision, every linked Jira ticket — all of it shows up in the same Confluence search bar your team already uses. There's no separate forum search to learn, no new index to wait on, no second search engine to maintain.
Forge-native, with no external servers
All conversation data stays inside Atlassian's cloud — no third-party servers, no external data egress, no extra vendor for IT to review. Personally identifiable information is redacted from logs by default. The app inherits Atlassian Cloud's data residency for whichever region your workspace lives in. If your security team has already cleared Atlassian Cloud for your organization, they've already cleared Converse.
Is Converse right for you?
Who Converse is for
You'll get the most out of Converse if:
- You already use Confluence and Jira together. The cross-product story is most of why we exist.
- You spend too much time hunting through Slack or Teams for decisions made weeks ago.
- You've tried using Confluence comments for ongoing discussions and given up because they're too lightweight.
- You want conversations and Jira tickets visibly connected — not just by URL, but by a thread that lives in both places.
- You care about where your collaboration data lives. Converse never sends it outside Atlassian's cloud.
Who it isn't for
Honesty saves everyone time. Skip Converse if:
- You're a Confluence-only shop with no Jira. We work fine, but you'd be paying for half the value.
- You're happy with Slack for everything and your team's conversations are genuinely ephemeral. Converse is for the conversations that produce decisions you'll need to find again.
- You need a customer-facing community forum. We're built for internal teams discussing work, not for public Q&A sites or support communities.
How Converse compares
Scroll horizontally on smaller screens to see all columns.
| Feature | Slack / Teams | Confluence comments | Standard Confluence forum apps | Converse |
|---|---|---|---|---|
| Conversations tied to specific Confluence pages | No | Yes | Partial | Yes |
| Auto-sync with the parent Confluence page | No | No | No | Yes |
| Threaded replies with rich text | Limited | No | Yes | Yes |
| Cross-product Jira integration | Via add-on | No | Rare | Yes — native |
| Create or link Jira issues from a reply | No | No | No | Yes |
| Jira issue panel showing the linked conversation | No | No | No | Yes |
| Lifecycle: Resolve, Archive, Mute | No | No | Partial | Yes |
| Conversation status visible on the Confluence page byline | No | No | No | Yes |
| Signals for urgent broadcast to specific people | Yes (channel mention) | No | No | Yes — tracked, audit-trailable |
| Searchable in the standard Confluence search | No | Yes | Partial | Yes |
| Data stays inside Atlassian's cloud | No | Yes | Depends on app | Yes — Forge-native |
| One Marketplace listing covers both Confluence and Jira | N/A | N/A | No | Yes |
How to try it
Converse is available on the Atlassian Marketplace. Install on any Confluence Cloud site you administer.
- 30-day free trial. No credit card up front; no commitment.
- One listing covers both Confluence and Jira. Install once, get the full cross-product experience.
- Live support from the development team. This isn't a 1,000-person ISV — when you email us, you reach the people building the app.
Questions teams usually ask before installing
Does Converse work if we only have Confluence and not Jira?
Where does our conversation data live?
Can we self-host Converse?
What happens to our data if we uninstall?
How much does it cost?
Is the source code available?
Who built Converse?
Ready?
Get Converse from the Atlassian MarketplaceLooking for setup instructions? Read the documentation →